Hey @Lotty, welcome to the community!
I’m sorry that you’ve been having trouble with the report feature! I’ll get the team to look into it
Why a participant might submit info that does not match their profile
If a participant gives you info that does not match their prescreening criteria, then you can reject their submission. It could be the case that their view has changed, but they have not updated their demographic profile yet.
Avoiding this in your full study
To avoid this in your full study, ask them to reconfirm the answers to questions that are crucial for your study at the beginning of your study. Then, you can ask them to ‘return’ their submission & redirect them out of the study.
Rejecting participants on this basis
If you choose to reject, please not that rejections can only be made on the basis of inconsistent screening responses if the questions within your survey are presented exactly as they appear on Prolific . This is to avoid rejecting participants because of subjective misinterpretations, arising out of any differences in wording between your screening questions.
So, for your covid question, you would have to ask " Please describe your attitudes towards the COVID-19 (Coronavirus) vaccines:" and present the same options we present to participants.
Does that make sense? Hopefull that helps!