I sent a transfer last week, followed immediately by an email to Prolific with the confirmation from our bank and the reference number.
“Victoria” replied requesting the information I had already sent. I resent everything she requested.
Still, funds have not been added to my account and I have not heard from Prolific since. How long does it take from your experience for the payments to be processed? I want to plan my study and I’ve already had to cancel one set of planned focus groups.