I am finalizing the payments to partcipants.
I did a study in which we asked for some data from partcipants’ Spotify listening history (to find target partcipants with an active Spotify account, I first did a screen survey).
For some partcipants, their Spotify account was not active enough so we could not get data from their Spotify. In this case, they also could not continue with the study. I am wondering if this fits the case of partial payments. If so, can someone help me to inform the partcipants to return the submissions and I can make some partial payments.