[Resolved]: Slowdown in survey recruitment - 10 June

⛑ Community Support
#1

Hey folks,

So you’re aware, you may experience slower participant recruitment to your studies today due to an emerging issue on one of our servers.

Our engineers are on the case, and as always I’ll keep you up to speed here. Please bear with us, we’ll be back up and running as soon as we can.

#2

Update: systems are now back to normal, and surveys should be going out to participants as normal.

We’ll continue to monitor for any further developments. If something still seems amiss in your study, our Support team should be able to help you work through it.