Hi, I have a study in which some participants have been in “Active” status for over a day and they are not getting timed-out. Anyone else facing this issue?
Also, this study has been pending for 3 days and hardly anyone signs up. In all the previous studies I have run with the same requirements in the past couple of weeks, I was receiving subjects in a matter of a couple of hours. This sounds like a technical issue with how this study is being displayed. Any thoughts?